Consumer Fraud

Congratulations if you have never been the victim of consumer fraud - you're lucky!  Most people will, at some point in time, purchase goods or services at some point in time without having a complete picture of what the seller is offering.  When the seller hides certain facts, relating to the product or its cost, the seller is in many instances engaging in consumer fraud.  In Missouri, the Missouri Merchandising Practices Act protects consumers against consumer fraud.  Specifically, the act prohibits the use of any, "deception, fraud, false pretense, false promise, misrepresentation, unfair practice or the concealment, suppression, or omission" of any important fact relating to your purchase. 

What ARE MY RIGHTS if I'm a victim of consumer fraud?

If you’re the victim of consumer fraud in Missouri, the first thing that you should do is request that the seller or provider of service remedy or correct the problem immediately. You should document your efforts, including saving copies of all of your communications.

It’s never a bad idea to call our office or send us a message.  We'll talk to you for free, and can sometimes help you remedy your problem on your own.

What will your law firm do for me?  Class Action v. Individual Lawsuits

We are a litigation firm and take cases to trial.  But in many instances there is an easier way to resolve a situation involving consumer fraud.  We try to quickly resolve your problem whenever possible.  And in many situations we can do this with a letter or phone call.   

If you elect to file a lawsuit, we will work together to decide whether to file an individual civil suit, or a class action.  For more information on class actions, and how they work, click here.  Not all cases will qualify as class actions, but it is often the most effective method for accomplishing your goals.  In order to succeed with a class action, the harm that you suffer must be very similar to the harm suffered by a large group of other people.  Fortunately, you do not need to identify or find any of these other people.  You can leave that to us. 

More Information

If you have a question relating to a possible or pending consumer fraud or false advertising case, please send us a direct message, or call our office at (314) 725-4400.